Marketing:

At a Referral Institute conference – all about referral marketing – that I attended last week, an attendee took the microphone from the floor. He said that his generation (OK – so he was younger than me!) must be good at networking because they have such large networks; being the generation of Facebook and Twitter [...]
Read more about Work your Network or Give Work to your Network?

Most of our businesses have just embarked on a new set of goals. But do we know if we are on track to achieve them? I went to a BNI conference a year ago where I truly got the message that businesses need to know their ‘closing’ ratio – the proportion of inbound contacts that [...]
Read more about Put that in your Pipeline and Track it: Your Sales Close Ratio
